July 21, 2024
Repairs Commence on Damaged Subsea Cable Affecting Banking and Internet Services Across Parts of Africa
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Repairs Commence on Damaged Subsea Cable Affecting Banking and Internet Services Across Parts of Africa

The Nigerian Communications Commission (NCC) says repairs on damaged subsea cables that provide services to parts of Africa have begun.

The damage led to downtime in telecommunications services, including internet and call services and banking services in several countries across Africa, including Nigeria.

According to NCC Director of Public Affairs, Reuben Muoka, multiple subsea cable cuts occurred in Cote d’Ivoire and Senegal, causing disruptions in Portugal, Ghana, Côte d’Ivoire, and Senegal.

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The damage affected the services of cable companies like West African Cable System (WACS) and African Coast to Europe (ACE) in the West Coast route from Europe, as well as SAT3 and MainOne.

Mr Mouka also says similar undersea cables providing traffic from Europe to the East Coast of Africa, like Seacom, Europe India Gateway (EIG), Asia-Africa-Europe 1 (AAE1), were cut at some point around the Red Sea, resulting in degradation of services across on these routes.

The NCC Director says that the companies have promised to work round the clock to ensure services are restored to the affected countries within the “shortest possible time”.

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